Wednesday, April 27, 2011

PSN Problems - Sony explains what happened

Or climbing the walls? Among items of domestic crimes, hackers, irresponsibility and alleged plans to bring the PSN pay do not understand anything. The only thing clear is that the network has gone to the mat and Sony is still groping preventing them to millions of players to take advantage of its services.

And it also includes Qriocity, the music streaming service company Japan. Finally, yesterday Sony has expressed in an official beginning to send an email of explanation PSN users. The letter speaks of illegal intrusions digital confirming rumors circulating for some time and then reactivate the network will depend on the settlement of problems related to protection systems.

The text has been published on the official playstation blog Italian and also report below: Dear Valued Customer PlayStation Network / Qriocity: We found that between 17 and 19 April 2011, certain account information of users of services PlayStation Network and Qriocity has been compromised in relation to illegal and unauthorized intrusion into our system.

Therefore on the evidence gathered so far, we have: 1) Temporarily disable the services PlayStation Network and Qriocity, 2) hired a competent agency for external security, to conduct a thorough and extensive investigation of what happened, and 3) promptly taken measures to improve security and strengthen the infrastructure of our network, rebuilding the entire system to provide greater protection for your personal information.

We appreciate your patience and good will as we work intensively to solve these problems. While investigating the details of this incident, we believe that an unauthorized party has obtained the following information you previously provided: name, address (city, state / province, postal code), country, email address, date of birth, passwords, PSN ID login and online / mobile.

It is also possible that the data in your profile have been identified, including purchase history and billing address (city, state / province, postal code). If you have authorized a sub-account to a family member, we inform you that the same data can be collected. Although there is no evidence that the data in your credit card has been taken in this circumstance, we can not exclude this possibility '.

If you have provided the details of your credit card over the PlayStation Network or Qriocity to inform you that the security of your credit card number (except the security code) and the expiry date may have been detected. For your safety, please be extra vigilant against scams via email, phone, and snail mail that ask for personal information or sensitive data.

Sony will contact you in any way, including via email, asking the number of credit card, social security number, or other similar data or information that is personally identifiable with you. If you are asked this information, you can be sure that it is not Sony. Also, if using the same username and password for your account or Qriocity services PlayStation Network and for other services or accounts they are not connected, you strongly urge you to change them.

When services PlayStation Network and Qriocity will again be operating at all, we recommend that you also have access to change your password. To protect against possible theft of personal data or financial damage, we encourage you to remain vigilant to check the status of your account and monitor the movements of your credit.

Thank you for your patience while we complete the investigation into this incident and we are sorry for any inconvenience caused. Our teams are working tirelessly in this regard, and each service becomes available as soon as possible. Sony is the protection of classified information very seriously and will continue to work to ensure that further measures are taken to protect personal information about the identification.

Providing quality entertainment services and the safety of our customers is our top priority. Please contact us at www. com. playstation. com / psnoutage in case you have further questions. Sincerely,

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